Ordering Information

C-3 Apparel pty ltd

Ordering Information / Terms and Conditions

Full range of terms and conditions are available on our website

SERVICES:

Local Sample Stock – Unfortunately, we cannot work like other local suppliers with “local samples and stock”. We do not hold any stock in Australia nor New Zealand. All samples and stock come directly from the various Brands warehouses across the USA and Europe.

 

Samples can be ordered per Brand however there is a cost of the sample plus a small order freight surcharge of $36.00 + GST which is heavily subsidised by us for all orders placed for all our Brands.

 

The cost of returns would be very expensive, since the sample would have to be returned to the original Brand overseas, which would be an International shipment.

 

Our business model is very different from local suppliers. We offer you easy access to a huge range of quality international product ranges that could not be stocked locally due to the size of their ranges.

 

Offshore Stock and Offshore Samples – Upon receipt of your purchase order we will send you an order confirmation/invoice.

 

CUSTOMER BASE:

C-3 Apparel only supply products to our preferred and authorised re-sellers like fashion and sports retailers both traditional and online, retail brands, promotional products distributors, screen printers, embroiderers, sportswear suppliers, uniform suppliers and licensed merchandise licensees / licensors.

 

ORDERING:

We can receive orders by:

Online using your login details at www.C-3apparel.com.au

Email to info@C-3apparel.com.au

We do not accept phone orders.

 

PRICES:

All prices are exclusive of GST and subject to change without prior notice.

Due to exchange rate variances etc prices can change anytime. Please look at the latest version on our website at all times. These prices are valid only on the day and will be confirmed at time of order.

 

Offshore Stock and Offshore Sample prices are in the PDF attachment on our website under the individual brand name. In most cases the prices shown per unit are for a door to door delivery service directly from our overseas supplier to your nominated delivery address using DHL.

 

Small Shipment Freight Charge (Offshore Stock and Offshore Sample) to accommodate small orders this charge is shown only in column 1 of our price list and is additional to the unit pricing.

 

 

Remote Area Delivery Surcharge DHL charge a minimum of $30.00 or $0.60/kg (whichever is the greater) to check if you are affected by this surcharge please check here

 

Reserve Stock: Our overseas suppliers do not offer this service and will only reserve stock with a purchase order from C-3 Apparel.

 

Back Orders and Partial Shipment: Unfortunately, we cannot work like other local suppliers with “local stock” regarding freight and pricing of backorders. If any items are out of stock overseas, we will let you know and accordingly only invoice you for the items in stock unless you want to wait for the order to be fulfilled in one shipment. Prices will be based on the final actual quantity being shipped. Any items you require to be back ordered will be treated as a new standalone order and shipped separately at the revised price applicable to the quantity being shipped. The small order freight surcharge for column one prices is heavily subsidised by us for all orders placed for all our Brands.

 

PAYMENT TERMS:

EFT – Electronic Funds Transfer – our bank details for direct deposits/EFT will be shown on our invoice. Please ensure you note our invoice number in the reference field and send us email notification after doing so to ensure no delays are experienced as we may not check our bank account daily.

 

Credit Terms: We must pay all of our suppliers in advance and accordingly cannot extend any credit terms.

 

Ownership of Goods (Title of Goods): This does not pass to the customer until full payment has been made and received by us.

 

 

PRODUCT DELIVERY TO YOU AND/OR YOUR DECORATOR OR ANY OTHER 3RD PARTY

Claims will only be considered if made within 7 days of delivery.

It is the responsibility, where goods are received by or delivered to you or a 3rd party (example your decorator) to check that the goods received are as ordered (style/colour/quantity/size) prior to any decoration. Incorrectly supplied goods that are decorated will be invoiced. Claims for shortages will not be accepted after goods have been decorated. No claims for costs of decoration on incorrectly supplied or short shipped goods will be accepted.

 

Quantity Delivered Tolerance

All orders are subject to a “quantity tolerance” of plus or minus 2% per size, colour, and style.

Delivery time including shipping time

After our receipt and confirmation of your order and receipt of cleared funds into our account we will place our order to the overseas supplier and also make payment to them.

The estimated days shown on our price list are only estimates and the approximate delivery time to your nominated delivery address after receipt of cleared funds into our account.

 

Additional Shipping Charges

We reserve the right to charge you for any additional freight charges levied on us by the transportation providores.

Some examples below but not limited to

Re-delivery / re- direct - $10.00 per carton; $45.00 per pallet.

Hand unload pallet - $27.00

Tailgate service - $45.00

We are not liable for any delay, loss, shortage or damage whatsoever for goods once when the goods have been released and passed on to the freight company on behalf of our customers. Full responsibility for the goods in transit passes to our customers at the time of release to the freight company on behalf of our customers. Insurance for goods in transit is at the customers own sole risk. If necessary, please ensure that goods are covered during transit. Customers should file claims directly with the freight company for any delayed, lost or damaged shipments. We will endeavour to assist in this process at all times.

 

Insurance is available from DHL for an additional fee of 2.5% of the insured value

 

TRADEMARK NOTICE:

All products, logos and trademarks are the property of their respective owners, which are in no way associated or affiliated with C-3 Apparel Pty Ltd. Product names, logos and trademarks shown in our catalogue and on our website are intended to illustrate the basic product and the ability to include decoration and artwork on them only and do not imply any co-operation or endorsement. They are never intended to suggest that the decoration was designed by the companies producing these products or that the products with these specific artworks are readily available to any purchaser without the specific permission of the owners of the trademarked or copyrighted artworks or products.

 

FORCE MAJEURE:

C-3 Apparel Pty Ltd shall not be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of power sources. This also includes but not limited to, shipments being cancelled or delayed by shipping lines, Customs, the Quarantine and the Agricultural Department or similar bodies where the delay is beyond C-3 Apparel Pty Ltd control.

 

 

ALL PRICES, TERMS & CONDITIONS, COLOUR SHADES, SIZES, SPECIFICATIONS & GENERAL DETAILS ARE SUBJECT TO CHANGE WITHOUT NOTICE.